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Portrait and Event FAQ's

 

FREQUENTLY ASKED QUESTIONS AND POLICIES  

 

TURN-AROUND TIME

This all depends if there are people ahead of you in the workflow. I edit all of your photos myself! This is how I assure my unique style of photography shows through.  If you are first up, I try my best to have hi-quality jpegs ready within 7 days. Otherwise, I complete each session in the order in which I photographed them. 


POLICIES

Retainer fees Are required upfront to schedule an appointment for a photo shoot. The fee is 60% of the total for any session. This does NOT include the cost of my professional print services, additional time for shooting during the photo session, or out of area travel fees. The balance must be paid in full before I send over the download for the hi-quality jpeg files. 

Cancellation Fees  Are refundable up to 7 days prior to scheduled shoot. 

Postponements - Reschedule  It happens!  Weather, Natural Disasters, Pandemics. New dates for personal reasons are selected by future availability. If we scheduled a portrait or engagement session and it turns out to be a miserable muggy day, I'll suggest we reschedule. I never want your session to be remembered in such a manner. For inclement or stormy weather, I try to get you in on the next available date. 


SCHEDULING A SESSION

It's always best to meet up in person or chat by phone first. If you have any questions for me, or you are ready to get an appointment set up I invite you to reach out to me by phone, or email.

The Ph# is 860-717-2227  (It will ring 7 times before voicemail picks up)   Or email me: Thom@ThomasSchoeller.Photography


Rights of Photos

I own the © copyright for every image I take, however, I do transfer limited usage rights to each client exclusively for your personal use which does include having prints or albums made if you desire. If you share on social media, just remember I request that you tag me and properly credit my images. For publication requests, if you are asked by anyone to allow usage of the photos I took of you for commercial applications such as magazines, books, or business websites for-profit you must contact me. The fee's for a portrait session do not include future or potential uses beyond personal use. 

Acceptable uses for the photos I take are making prints from the digital files, social media, personal websites, personal business cards, greeting cards for any occasion, and of course save the date invites. Obviously, if you need professional branding/headshots for business it's expected you'll be posting the photos on LinkedIn, used on business cards and brochures, or your business' websites. If you had any questions, you could always inquire with me directly. Please note that I always reserve the right to use any photo I take and use it on my website or for advertising my photography business.


Travel Fee's 

If the location is beyond the 25-mile radius of New Milford, Ct., additional travel fees apply. No travel fees apply within 25 miles. If the mode of transportation is by car, the fee breaks down to $0.75 per mile round trip. All I need from you is the address or location for my GPS and I can provide a quote. Other modes of travel are subject to variable pricing elements. For portrait photography, including engagement photos, if travel time between locations is necessary, that is billed separately and not included in the base package pricing. This is based on the above method, assuming it is driving time. 


Extended Sessions On Location

From time to time a photo session may run over, especially working with children or changing wardrobe or travel to a second location. It's not a big deal at all. If we are not complete with the session and you wish to continue I'll be happy to do so at $180.00 per hour for up to 90 minutes. If we need only 15 minutes to complete the shoot, I'll prorate the time accordingly. I work extended shoots based on 15-minute intervals. 


Image Edits - Touch Up Work

For each image file I process before it becomes a printable jpeg, I'll do appropriate touch-ups such as spot removal of blemishes, moles, or pimples and skin tones. I do not make wholesale photoshop changes to one's appearance such as removing braces, or changing hair color. I don't include unedited image files in the packages we offer.

Delivering the Digital Files To You

I'll reach out by email and send a batch of small watermarked jpegs to pick your favorites from. Once you choose your favorite images and the balance of the portrait session is paid in full, its time to transport the digital files to you!  The image files we provide to you are high-quality, ultra high definition jpegs I make from a 50 MP professional Nikon full-frame camera body.  The files are huge, printable in most cases up to 84" on canvas. Most internet email providers make it difficult or impossible to attach files of this size to an email. I have alternatives that make it possible to send large batches of hi-res image files for you to download. My favorite is WeTransfer. Occasionally, an email provider may sneak your downloadable link into your spam box. To avoid this, I'll request that you add noreply@wetransfer.com to your email contacts list. This way we avoid email bounces and getting hung up in cyber-space. 


PROFESSIONAL PRINT SERVICES

If you are looking to have beautiful photographic prints made for display, no one does it better than I do. Large Format wall-mounted print displays are my specialty. Through my Fine Art Landscape and Nature photography business, I have acquired the services of some of the finest professional print labs around the globe. I offer premium wall display formats with guarantees on workmanship.

Print Packages:  I can put ANY package of print sizes and a number of prints together your request. Prints are not included in the rates of any photo session and are billed separately. For bulk orders over 10 prints I can extend discounts. Printed photos will default to 3:2 aspect ratio prints such as 12x8" and 18x12". 

I provide several truly exceptional print formats to select from. You are not required to use any single format for every photograph, you are free to mix and match. Here is a list of the print formats suitable for Portrait Photography. 

♦ Print Only: Printed on photographic papers with a matte, pearl, or lustre finish. No matting or framing, just the prints.

♦ Print Mounted on 2mm backing board:  same surface finish - I add rigid backing board prints can be framed or easel displayed on a desk. Up to 30x20" sizes max.

♦ Gallery Mounted Prints:  Thicker rigid backing board ready to hang on the wall - similar finishes available. Frameless display ready to hang or drop right into a nice frame! Sizes up to 45x30"

♦ Canvas Prints and Metal Prints: High-quality prints ready to hang!

♦ Mounted behind Acrylic Glass:  The ultimate wall mount presentation!  This is a premium specialty print option. Available up to 66x44

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If I can I offer assistance, or answer any questions you may have, please use the Inquiry Form below. Whether your interest is  ♦ Photography Classes ♦ Portrait Sessions ♦ or you have any questions about the Imagery or the Print Formats I offer.

You can voicemail me directly if you prefer at 860-717-2227.  

 

 

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